This Privacy Policy ("Policy") applies to www.teammomentum.org, operated by Team Momentum ("Company"), and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.teammomentum.org. The Company's website is an e-commerce and health education site. By using the Company website, you consent to the data practices described in this statement.

This Policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

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First and last name 
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Mailing address 
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Email address 
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Phone number 
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If you purchase the Company's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

The Company may also collect anonymous demographic information, such as:

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Age 
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Gender 
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We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest; (c) signing up for special offers; (d) sending us an email; (e) submitting payment information. We may use your information for communication, service delivery, or future updates.

Use of Your Personal Information

The Company collects and uses your personal information to:

Operate and deliver the services you have requested

Provide you with information, products, or services

Notify you about your account or changes to services

Enforce contractual obligations, billing, and collection

Communicate changes to www.teammomentum.org or related services

Any purpose disclosed when you provide the information

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Any other purpose with your consent 
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The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted service providers to help perform statistical analysis, send communications, deliver goods, or provide support. These partners are required to maintain confidentiality and use personal information only to provide these services.

We use trusted third-party platforms such as Squarespace, Stripe, and scheduling tools to operate our website, process payments, and manage communications. These service providers may store your data on servers located outside of Canada, including the United States.

We may disclose your personal information without notice when required to do so by law or in good faith to comply with legal obligations, defend our rights, or protect user safety.

Tracking User Behaviour

We may track the websites and pages users visit within our platform to understand service interest and improve content relevance. This data helps us deliver customized information and advertising.

Automatically Collected Information

The Company may automatically collect your IP address, browser type, domain names, access times, and referring website addresses to maintain and improve site functionality.

Use of Cookies

The website may use "cookies" to personalize your experience. Cookies are text files stored on your device to save preferences and simplify repeat visits.

You can accept or decline cookies via browser settings. Declining cookies may limit full use of our services.

Links

This website may contain links to external sites. We are not responsible for the privacy practices of other sites. We encourage users to read the privacy policies of any website that collects personal data.

Security of Your Personal Information

We secure your information through the following measures:

SSL Protocol for encrypted communication

Squarespace SSL Encryption for all domain activity

PCI-Compliant Payment Processing (Stripe/PayPal)

Two-Factor Authentication (2FA) for administrative accounts

Squarespace Secure Hosting Infrastructure with firewall and update protections

While we take appropriate measures to protect your information, no method of transmission over the Internet is 100% secure. You acknowledge and accept this risk.

Coaching Services and Personal Information

If you participate in 1-on-1 coaching, we may collect additional wellness-related information. This data is confidential, used only with your consent, and stored securely with access limited to authorized staff.

Right to Deletion

Upon receiving a verifiable request, we will:

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Delete your personal information 
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Direct service providers to delete your information

We may decline deletion if required to:

Complete ongoing transactions or services

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Comply with legal obligations 
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Prevent fraud or ensure security 
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Conduct permitted internal or scientific research

Exercise freedom of expression or other legal rights

Children’s Privacy

Our services are not intended for use by children without the supervision and consent of a parent or guardian. We do not knowingly collect personal information from minors unless permitted by law and with appropriate consent. If we learn that we have collected personal information from a child without verification of parental consent, we will delete that information.

Email Communications

From time to time, we may send emails for promotions, confirmations, surveys, or updates.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out by clicking the "unsubscribe" link in any marketing email. Alternatively, contact us at momentum.team11@gmail.com and request removal.

External Data Storage Sites

We may store data on servers provided by third-party hosting vendors. These providers are contractually obligated to safeguard the data we share with them.

Cross-Border Data Transfers

By using our services, you acknowledge that your personal information may be transferred to, stored, and processed in countries outside of Canada, including the United States, via our use of third-party service providers. We take reasonable steps to ensure that your data is protected in accordance with Canadian law.

Changes to This Statement

We may update this Policy periodically. When changes are significant, we will notify users via email, website notice, or account alerts. Continued use of the website after such updates constitutes your acceptance of the revised policy.

Contact Information

If you believe that we have not adhered to this Policy or have questions, contact us at:

Team Momentum

Toronto, Ontario, Canada

Email: momentum.team11@gmail.com

Phone: 647-678-9086

Effective as of May 06, 2025